Bike rental and tour bookings terms and conditions
1- Online Booking must be done with at least 24 hour notice due to availability checking. If a customer wants a bike on the same day, he/she can call to number (+34) 931 193 654, or send a Whatsapp to the number (+34) 665 353 035.
2-Regardless the case, all online bookings (web, email, whatsapp) must wait a confirmation from the Ride or Die staff to make sure the bikes are available and booked for the client.
3-Ride or Die offers a secure online payment facility to ensure customers an easy booking.
4-Ride or Die bike rental customers, once in store, must fill a legal contract with personal data and provide a deposit for the rental, this being either an ID (country id, drivers licence, passport) or a 200€ deposit (cash or card pre-authorization). Customers who sign the contract must be over 18 years old.
5-Civil responsability and/or medical insurance not included. Customers personally assume all risk of their actions.
6-Booking cancellations without charge must be done with a 48 hour notice before the programed service hired. After this time the total amount of the reservation will be charged.
7-No refund will be made for early return of the bikes.
8-In case of bad weather the store keeps the right of postponing the service hired or decide on doing it depending on the coming weather without a refund option.
9-In case of minimum amount of people needed for a tour not fulfilled, the customer keeps the right of either postpone the tour, or get a refund.